Terms of Service

Last updated: July 21, 2026

1. The service

PlotFact provides property research reports and daily change feeds compiled from public county records in North Carolina (currently Wake, Durham, Orange, and Johnston counties). The service surfaces public information about properties — ownership of record, assessed values, tax status, sales, permits, code cases, flood zones — along with derived signals and estimates built from that information.

2. Data disclaimer

All data is sourced from public records and third-party government systems and is provided "as is", without warranty of accuracy, completeness, or timeliness. County systems contain errors, lag behind real-world events, and change without notice. PlotFact is not a substitute for a title search, appraisal, survey, or legal advice. You must independently verify all information with official county sources before making any offer, purchase, or legal decision. Estimates shown in the service — including ARV, the motivated-seller score, and estimated equity — are informational models only, not statements of fact or value.

3. Not professional advice

Nothing in the service constitutes legal, financial, tax, or brokerage advice. No broker-client, agency, or advisory relationship is created by your use of PlotFact.

4. Accounts

You are responsible for your account credentials and all activity under your account. One account per person. We may suspend or terminate accounts for abuse, automated scraping, or resale of data.

5. Subscriptions & billing

Paid plans bill monthly via Stripe. You can cancel anytime using Manage subscription on your Account page; cancellation stops future billing and your access continues through the end of the paid period. Refund policy: monthly fees are non-refundable once a billing period starts, except where required by law. If you believe you were billed in error, contact support@plotfact.com and we will make it right.

6. Acceptable use

You may not scrape the service with automated tools, bulk-harvest data, or redistribute or resell the data. You may not use the data to harass property owners. In any outreach based on the data, you must comply with applicable laws, including do-not-call and fair-housing laws.

7. Limitation of liability

To the maximum extent permitted by law, PlotFact's total liability arising from the service is limited to the fees you paid in the prior three months. PlotFact is not liable for decisions you make based on the data.

8. Changes & governing law

We may update these terms from time to time; continued use of the service after changes take effect constitutes acceptance. These terms are governed by the laws of the State of North Carolina.

9. Contact

Questions about these terms: support@plotfact.com